An agile business is a business that is able to quickly adapt to changes in the market, both externally and internally. By introducing unified communications, you can create an agile business plan that will help your business to move forward. In this blog, we’ll be taking a look at the ways in which agile business practices can benefit your business.


1) Supports Flexible Working Hours

In order to ensure that your business remains competitive, your customer services need to be available 24/7. This does not mean that your business needs to be open all day long, but it’s a good idea for your customers to be able to get in touch with you if a fault occurs.

2) Can Manage Remote Working

In order for your business to be fully agile, you need to give your employees the opportunity to work from home. Flexible working is a key component of agile business and it’s a great way of boosting employee morale.

3) Ability to Scale Capacity

In order to meet demand, it’s a good idea to use cloud-based services to scale your lines quickly and easily.

4) Deal with Seasonal Peaks

Rather than wasting your money on disused capacity, an agile business can scale its resources, so that you only pay for the things that you need at the time.

5) Better Response to Customer Needs

By using a unified communications tool, you can ensure that your business can respond to calls quickly and easily.

6) Improve Employee Productivity

By offering your staff new technology to work with, you’ll likely see a rise in employee satisfaction and productivity at work.

7) Integrations with Line of Business Applications

Unified communications have the ability to use existing lines of business applications to support integrations. This will help to improve efficiency and productivity.

8) Remain Fully Compliant

An agile business will use the most recent updates in technology to make sure that they always remain compliant with regulations.

9) Fixed Monthly Cost

Cloud-based services give businesses the ability to pay for all the services they require in a set monthly sum. This will include maintenance, handsets and installation, which will make it easier for you to budget for your spending on communications every month.

10) Integrate Consumerism

Agile businesses permit Bring Your Own Device policies, which can save your business money and make sure that the members of your team can be contacted at all times.

If you’re interested in learning more about the ways in which unified communication can help you foster an agile business environment, get in touch with our team at Staveley Communications today.

Image source: Unsplash