As your multi-channel help desk partner, we closely integrate with your internal help desks to ensure that each user coming into contact with our team has a positive and hassle-free experience.
Our remote infrastructure configuration services are delivered right at your business premises, using fully secure methods to help us connect with your core business environments. So whether you need help with configuring your users, huntgroups or a fully re-write of an IVR platform we are on hand.
We’ll remotely remediate server issues whenever needed, start or stop services or reboot servers if necessary.
SIP Trunk Monitoring.
Did you know that VoIP (voice over internet protocol) network management and call routing no longer needs to be hosted on-site? For a fixed monthly or yearly fee, you can rent space on our cloud-based VoIP network. Remote cloud trunking will monitor, direct, and...
SIP (Session Initiation Protocol) Trunk Management is a sophisticated, precise, detailed way to handle your VoIP (Voice over Internet Protocol) phone traffic via a digital network command dashboard. With older, VoIP and ISDN (post-1986 digital infrastructure) line...
If you're starting a new office, designing a shopfront, or outfitting a brand new building, you will need to carefully consider how you're going to set up your IT. Staff and customers all rely on efficient wireless and wired connections to make purchases,...